Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool. Make sure that network access to the Microsoft servers is not blocked.

Office 365 Troubleshooting Issues: Common Problems and How to Solve Them

Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Boost your SMB’s security and compliance with Microsoft 365 Business Premium. Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.

Domain Verification Issues

Download the software and configure data backup in your environment. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services.

• In order for the recovery process to be available is the two-factor authentication disabled.
• We go above and beyond the average software reseller because we built our business on trust.
• The tool can help you detect issues by running tests for many features.
• Below we provide a more detailed list of issues and corresponding solutions.
• Another possible cause is that your administrator has changed your password, without informing you about that.
• Microsoft recommends updating Windows, Microsoft Office and other software regularly.
• If you have forgotten your password for the Office 365 account, try to recover or reset the password.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (

It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. In order for the recovery process to be available is the two-factor authentication disabled.



Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues. Microsoft 365 offers the most reliable solutions for credential loop in Microsoft 365 improving team productivity, storage, and communication. But it doesn’t mean it’s impossible for some Office 365 issues to occur. The important thing here to remember is that not all problems are caused by bugs or inappropriate coding on the vendor site. The more probable option is that the Office 365 issue occurs, and can be fixed on the client-side. Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment.

Office 365 Repair Tool

The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. All you need to do is log in to your OneDrive account on the web browser, and drag the files you want to the documents folder. Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues. In this guide, you’ll learn how to fix Office 365 search not working after update using step-by-step methods verified to restore indexing and search functionality. Whether it’s Outlook, Word, or Excel, these fixes ensure your data is re-indexed, searchable, and synced properly.





Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut. In this case, consider using safe mode, which is useful for Office 365 troubleshooting. To fix these related Office 365 issues, you can try disabling Add-Ins and then running Microsoft apps without them.



Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If rebuild Outlook data file quickly you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Synchronization Office 365 issues mostly happen to Office Mobile apps.

Microsoft Office 365 Activation Issues

Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. These add-ins can cause issues such as app crashes or significant performance degradation. The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows how to fix Outlook not opening today 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here).